First Niagara Bank
First Niagara Bank
(315) 449-2156
6823 E Genesee St, Fayetteville,
Vision
To be our customers' trusted financial advisor by fostering an exceptional customer experience and building lasting relationships.
Values
First Niagara's Values are the fundamental principles that surround and guide our relationships, partnerships, teamwork and performance as we interact with our employees, customers, communities and shareholders.
Integrity
Being consistently and uncompromisingly honest and trustworthy in everything we do
Always do what is right
Avoid conflicts of interest
Be sincere
Commitment
Pledging to take ownership and being accountable for delivering what we promise
Be involved and responsive
Embrace change
Empower the individual
Respect
Having genuine regard, consideration, and empathy for others
Seek the "win-win"
Agree to disagree; then support decisions
Communicate in a non-threatening way
Promote and support life balance
Caring
Demonstrating concern for others
Go the "extra mile"
Seek alternate solutions
Sympathize
Treat others the way you want to be treated
Get involved
Diversity
Valuing differences
Respect all ideas, experiences, styles, talents, backgrounds and knowledge
Learn from each other
Leverage diverse talents and experiences as a competitive advantage
Passion
Loving what you do
Strive for excellence
Demonstrate enthusiasm
Have fun and celebrate success
Be an advocate - WOW them!
Excellence
Continually exceeding expectations
Provide exceptional service
Recognize right people; right skills; outstanding results
Create value
Copyright © 2009 First Niagara Financial Group. All rights reserved
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